If you receive an error message about media usage rights when you try to play the media file, you must use the ResetDRM tool. Note If you are prompted to install a Windows Media Player component upgrade when you open the media file, click Upgrade. Open the downloaded file to play the media.
This is to test Windows Media DRM and Zune DRM functionality and cannot resolve the issue. Note This Windows Media DRM protected media file is a media file that requires Windows DRM and Zune DRM to be fully functional in order to play. To download a sample media file, visit the following Microsoft Web site: To do this, follow these steps:ĭownload a sample media file and save it to your computer. Test whether Windows Media DRM and Zune DRM function correctly on your computer. If Windows Media DRM and Zune DRM do not function, use the ResetDRM tool to reset DRM systems. To resolve this issue, you must check the functionality of Windows Media DRM and Zune DRM. Windows Media DRM and Zune DRM systems are affected by this type of Windows 7 installation. This issue occurs because Windows 7 is preinstalled on a new computer by using image-based Windows deployment technology. The media file is Windows Media Digital Rights Management (DRM) protected or Zune DRM protected.Īdditionally, you cannot purchase or play new Windows Media DRM protected media files and Zune DRM protected media files on this computer. On a computer that is preconfigured with Windows 7, you cannot play a media file. Windows 7 Starter Windows 7 Home Basic Windows 7 Home Premium Windows 7 Enterprise Windows 7 Professional Windows 7 Ultimate More.
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